FAQ

Frequently Asked Questions

Everything you might be wondering about
Southern California Pet Sitting —answered with care.

Are you insured and bonded?

Yes, we carry full insurance and bonding to ensure your peace of mind while your pets are in our care.

How do I book a pet sitting appointment?

Simply contact us via phone/text or email to discuss your needs and our availability.

Do you accept last-minute bookings?

As long as we have availability, then YES, absolutely!

Is there a minimum number of nights?

Yes, we have a 3 night minimum.

How far in advance should I reserve my dates?

In general we book about 1-3 months in advance, up to 6 for those who want a secure spot and peace of mind early on. We often have availability between sits or due to cancellations so please check with us even if it’s last minute.

Do you offer meet-and-greets before the sit?

Because we tend to such a large service area, meet and greets are not always feasible. We try to arrive just before you leave for an easy transition. In certain situations we may need to come after you leave, but we have lots of experience with this and know how to “meet” your pup in a way that will help them feel safe.

beagle sleeping peacefully on a cozy blanket on a bed in a modern living room—calm overnight pet sitting support. Southern California Pet Sitting

What kinds of pets do you care for?

We are open to all kinds of pets! We have experience with the usual suspects plus horses, goats, bunnies, fish, reptiles, birds, and if you have a dragon…why not?

What happens in case of an emergency?

We have dealt with LOTS of emergencies! Power outages; flooding; hurricanes; pet illness; dog fights; lost animals; medical emergencies; fire evacuations; and just about anything else you can think of.

Will I receive updates or photos during the stay?

Absolutely! We will be in touch the first couple of days as your pets integrate, and then 2-3 times a week after. You are always free to contact us to check on your pets.

What areas do you serve and do you travel outside your main service zone?

We proudly provide luxury pet and house sitting services across all of Southern California from LA to San Diego, out to Joshua Tree and up to Big Bear. If you need service in another state or part of California, lets talk! We are both international pet sitters and used to travel.

Do you bring your own supplies or use mine?

We bring our supplies as far as food and toiletries, and comforts of home, but will use your leashes, dog food, and poop bags.

Two dogs and a cat sitting calmly in a sunlit room—multi-pet care with Southern California Pet Sitting.

What kinds of pets do you care for?

We are open to all kinds of pets! We have experience with the usual suspects plus horses, goats, bunnies, fish, reptiles, birds, and if you have a dragon…why not?

What happens in case of an emergency?

Will I receive updates or photos during the stay?

Absolutely! We will be in touch the first couple of days as your pets integrate, and then 2-3 times a week after. You are always free to contact us to check on your pets.

What areas do you serve and do you travel outside your main service zone?

We proudly provide luxury pet and house sitting services across all of Southern California from LA to San Diego, out to Joshua Tree and up to Big Bear. If you need service in another state or part These words kids big00 it’s OK California, lets talk! We are both international pet sitters and used to travel.

Do you bring your own supplies or use mine?

We bring our supplies as far as food and toiletries, and comforts of home, but will use your leashes, dog food, and poop bags.

What dates do you charge holiday rates?

Easter weekend; July 1-8; Memorial weekend; Labor day weekend; Thanksgiving week; Dec 23 – Jan 2.

What’s your cancellation policy?

We appreciate if you let us know as soon as possible if your plans change. If cancellation is made one week or more before first day of sit, then we allow for future re-booking using your deposit credit. Within one week of sit, deposit will be forfeit.

Do you offer discounts for extended stays?

YES!! We prefer longer stays and are more than happy to offer a 15% discount for 2+ weeks of care.

What happens if you cancel on us?

In 21 years we have yet to ever cancel on a homeowner.

What payment methods do you accept and when is payment due?

We accept Cash, Venmo, Zelle, Cash App, and as last resorts: Wise; Paypal. (We will take a check if you still use them). *50% deposit will be collected upon booking, and the remaining balance on the first day of the sit.

yellow lab sleeps peacfully on a bed in a luxury home, with natural decor. Southern California Pet Sitting

How can I prepare for my sitter?

There are various things you can do to make life easier for your sitter:

🍂 Leave leashes and poop bags in visible sight

🍂 Write out instructions clearly or print on paper. Do not expect sitter to remember verbal instructions.
Include any gate or garage codes; wifi passwords; emergency contact numbers;
vet name and number; feeding instructions; and any other peculiarities for your home and pets.

🍂 Show sitter where main water line is in case of pipes leaking or bursting and a need to shut off the water.

🍂 Let sitters know about any house quirks: showers, lights, hard to lock doors; stoves that child lock; etc.

🍂 Show sitter where plants are to water and any special plant instructions.

🍂 Stash extra trash bags on the bottom of trash cans under current bag
(we spend more time looking for trash bags than anything!

🍂 Its always to nice to make sure sitter has an empty outlet accessible by bed for phone charging.

Ready to book or still have questions?
We look forward to hearing from you!

Lets connect

If you are traveling with a pet check out https://www.avma.org/resources-tools/pet-owners/petcare/cvi/traveling-your-dog-or-cat for travel tipsWhat do I do with this??